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Skeptical Baby has had it with your corporate shenanigans.

The Washington Post brings us a story about the Consumer Product Safety Commission and a popular brand of jogging stroller that had been named in 200 consumer complaints about the front wheel falling off. When that happens, the resulting crashes often involve the strollers flipping over, with babies falling out, parents falling over the strollers -- in one case, a dad tumbled over the stroller and landed on his two children, though nobody was badly hurt. Other parents suffered broken bones and torn ligaments, and some children broke teeth or bled from their ears. The manufacturer resisted a recall, insisting the stroller was safe and the accidents all resulted from users not following instructions. Under Democratic leadership, the CPSC sued to force a recall. Once Republicans took control of the CPSC under Donald Trump, they quickly settled the suit with no recall.

This may be a story that happened during the Trump administration, but it's not really a story about Trump. Instead, it's a story about the pro-business attitude of Republicans in general, especially the conviction that businesses must be rescued from the profit-reducing burdens of onerous government regulation. It's about consumer "protection" in Galt's Gulch.




Image from Britax website

The three-wheeled BOB jogging strollers, made by Britax Child Safety, are pretty popular and pretty pricey, retailing for $400 to $600. They feature a removable front wheel with a quick-release lever like you'd find on most bicycles. The CPSC received those 200 consumer complaints between 2012 and 2018, with nearly 100 reports of injuries, and after an investigation, decided in 2017 the strollers were unsafe and should be recalled.

"The danger that was there was just so obvious," said Marietta Robinson, a former Democratic commissioner who was still at the agency when the injury reports surfaced. "It was appalling."

Brtitax refused to do a voluntary recall, because it insisted the design had met safety standards when used correctly. The CPSC, still led by a Democratic majority appointed under Barack Obama, sued in February to force a recall of roughly half a million strollers. Britax fought the suit, which WaPo points out is not the norm: "Companies normally want to avoid public clashes with safety regulators, according to past and current agency staff members."

Ah, but you see, Robinson's term on the commission was near its end, and before long, the CPSC would be run by Republicans. The acting Republican chair of the commission, Ann Marie Buerkle, had been nominated as its permanent chair by Trump, and she had earlier been the lone vote against a recall. First appointed to the CPSC in 2013 by Barack Obama (Thanks, Obama!), Buerkle was no fan of burdensome government intervention in job creators' affairs:

[Buerkle] was the only commissioner to oppose proposed portable-generator rules aimed at reducing carbon monoxide poisoning in 2016. She was again the lone vote that year against a then-record $15.45 million penalty for a company accused of making humidifiers prone to catching fire [...]

In Buerkle's first two years as chairwoman, the number of companies fined for misconduct declined to five in 2017-2018 from 12 in 2015-2016. Public voluntary recalls fell about 13 percent during the same period, resulting in approximately 80 fewer recalls, according to agency data. Last year, the number of public recalls fell to its lowest level in a decade, consumer advocates say.

And what the hell -- once Robinson was out and two Republicans were confirmed by the Senate, the new Republican majority on the commission voted in November 2018 to settle the lawsuit. After all, Britax insisted the quick-release front wheel was perfectly safe, and had even made a video in 2013 telling customers how to correctly install the front wheel. Not long after the video, Britax also added a tag to the strollers warning that incorrect installation of the front wheel could be dangerous, you idiots.

The stroller's instructions told parents that "less than a half turn" of the quick release can be "the difference between safe and unsafe clamping force."

Clearly, anyone whose kids went flying were just lazy idiots who shouldn't be trusted with a perfectly safe stroller or with children.

Screencap from Britax video


WaPo points out that other manufacturers have in the past been less resistant to preventing their quick-release wheels falling off:

Problems with other quick-release mechanisms have led to voluntary recalls by other companies, including 18 different bicycle brands recalling more than 2 million bicycles in 2015.

In 2016, Pacific Cycle agreed to recall its jogging stroller, telling consumers to stop using the stroller until the quick release was replaced with a screw attachment.

And in fact, Britax also redesigned its front fork and quick release in 2016 too, for "added safety and usability," as the company put it in a news release. Hooray! Bummer about the 500,000 pre-redesign strollers still out there with their wheels coming off -- due to bad parents, mind you, and nothing more.

As recently as October, a father reported to the agency's consumer complaint database that his BOB double-seat stroller lost its wheel while he was jogging, causing his two children to fall face first to the ground as he flipped over the stroller and landed on top of them.

In its defense against the lawsuit, Britax insisted its earlier design had already met safety standards when it went on the market, so what more do you monsters want?

That was the point Britax's attorney, Timothy Mullin, made during a prehearing meeting in May about the litigation, according to a transcript obtained by The Post. The tires didn't come off during testing, even with the quick release unlocked, Mullin told a judge, because of small indents that create a secondary retention system.

That's correct, replied assistant general counsel Mary Murphy, the agency's attorney. The stroller passed a test in the lab. But, she said, "it does not replicate what happens in real life, which is what we're seeing when we have these defect scenarios."

Murphy continued, "The fact that there is a standard is not a bar to a defect finding."

Consumer groups confirmed it's not at all unusual for products to be recalled even if they had passed minimal testing, based on problems that emerge in real-world use. But hey, in the brave new world of Republican consumer "protection," you're on your own. Once there were enough Republicans on the CPSC, the lawsuit was quickly settled with no recall necessary, just a "public safety" campaign to inform consumers of how to correctly attach the wheel, and an offer of replacement parts or discounts on a new stroller with the updated design.

The offer was limited to certain strollers made before October 2015 and was available for a single year, features that consumer advocates say make safety efforts less effective.

By the end of March, the Britax YouTube video had 195 views.

But hey, now that the Post has written about it, that video is up to over 900 views, so at least somebody's getting some good out of it, if not the owners of those 500,000 pre-2016 strollers!

Elliot Kaye and Robert Adler, the two remaining Democrats on the CPSC, were so disgusted by the settlement that they issued an angry dissent on the decision, calling the settlement "aggressively misleading." The dissent also notes that Britax's successful effort to avoid the term "recall" means fewer consumers will seek a remedy, even though

What Respondent is (too) quietly offering goes beyond a mere information campaign; it is a program for corrective action to modify and repair strollers for those consumers dogged enough to pursue a remedy that would actually make their strollers safer.

In essence, it's the sort of action that would in the past be called a "recall," but without that word, the media and consumers may be very likely to ignore the campaign, as that paltry view count for the video suggests. Kaye was even more direct with WaPo:

"Information campaigns are usually garbage," Kaye said. "When one is genuinely seeking to protect consumers and the public, you almost never rely on an education campaign to do the job."

Kaye worried more companies would want to avoid recalls with information campaigns. Already he detected companies were taking a harder line with the safety agency, and staff members were having a harder time getting their calls returned.

It truly is a new day in Galt's Gulch! Don't expect the government to keep you safe, America -- the invisible hand of the Free Market will weed out the bad actors, maybe. But don't expect it to keep your stroller's wheels from coming off -- that's on you.

[Washington Post / Britax Child Safety settlement / Dissenting Opinion on settlement]

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Doktor Zoom

Doktor Zoom's real name is Marty Kelley, and he lives in the wilds of Boise, Idaho. He is not a medical doctor, but does have a real PhD in Rhetoric. You should definitely donate some money to this little mommyblog where he has finally found acceptance and cat pictures. He is on maternity leave until 2033. Here is his Twitter, also. His quest to avoid prolixity is not going so great.

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